topic Re: Can’t connect to router in Sky+

Can’t connect to router

WhenImeetGod — Wed, 28 Jun 2023 17:26:36 GMT

I've never been able to connect my box to my router but haven't been too fussed up to now. I've now got Discovery + available so need to sort this out now

I saw somewhere that only later boxes are compatible. Looking online, my network setting screen is different. I don't have the option to connect with a pin etc. is there somewhere I can check the model number to see if it's too old? I've spent ages searching but nothing

Thanks

Re: Can’t connect to router

oldfella — Wed, 28 Jun 2023 17:39:16 GMT

@WhenImeetGod wrote:

I've never been able to connect my box to my router but haven't been too fussed up to now. I've now got Discovery + available so need to sort this out now

I saw somewhere that only later boxes are compatible. Looking online, my network setting screen is different. I don't have the option to connect with a pin etc. is there somewhere I can check the model number to see if it's too old? I've spent ages searching but nothing

Thanks

First Question @WhenImeetGod

Do you have Sky Q or Sky+HD?

Re: Can’t connect to router

WhenImeetGod — Wed, 28 Jun 2023 17:52:19 GMT

Would have been useful! @oldfella

It's a Sky + HD. Version number below

Re: Can’t connect to router

oldfella — Wed, 28 Jun 2023 17:59:47 GMT

Hi @WhenImeetGod

I have moved your post into the correct forum (Sky+ HD)

Re: Can’t connect to router

caesarome — Wed, 28 Jun 2023 18:29:25 GMT

Your box is fine and can be connected to the internet to receive on demand content like that from Paramount+ as your box is am 890 or 895 model.

Discovery+ isn't available via your Sky+ box.

Re: Can’t connect to router

Mark39 — Wed, 28 Jun 2023 18:48:00 GMT

@WhenImeetGod from the picture you posted, I don't think your Sky+HD has onboard wifi. You can check by looking at the front panel of the box - if there's no WPS button to the right of the blue/green LED ring, it has no wifi capability. You can still connect by ethernet cable, or by buying some additional kit.

Re: Can’t connect to router

WhenImeetGod — Wed, 28 Jun 2023 19:11:28 GMT

@Mark39
There isn't a WPS button, might as well get one with it on eBay

Thanks

Re: Can’t connect to router

WhenImeetGod — Wed, 28 Jun 2023 19:14:12 GMT

@caesarome @My box hasn't got a WPS button so I'll get another from eBay and send it back if it doesn't do the job

Thanks

Re: Can’t connect to router

WhenImeetGod — Wed, 28 Jun 2023 19:17:18 GMT

Thanks for helping out here

I'm going to get an 895W box and see how that works

Thanks

Re: Can’t connect to router

TimmyBGood — Thu, 29 Jun 2023 12:59:09 GMT

@WhenImeetGod

I fear that's not going to do what you want: as noted above, no model of Sky+ HD box can host the Discovery+ app (or any other app)

Connecting the box will get you access to some on-demand content, but 'apps' are only found on Sky Q hardware which requires a Q subscription.