topic Re: Box not working in Sky+

Box not working

webbywoody — Mon, 26 Jun 2023 20:13:18 GMT

Hello anyone there?...box not working

Annie+UK — Mon, 26 Jun 2023 20:15:50 GMT

@webbywoody wrote:

Hello anyone there?...box not working

Not enough detail 😞

BTW, This forum is primarily customer-to-customer help

Mark39 — Mon, 26 Jun 2023 20:29:23 GMT

Yes, tell us more. What's the box not doing that it should be? Error message?

Shindy+Dosanjh — Tue, 27 Jun 2023 19:56:09 GMT

Sky box is not working - on and off

Annie+UK — Tue, 27 Jun 2023 19:59:25 GMT

@Shindy+Dosanjh wrote:

Sky box is not working - on and off

??? 😞

Shindy+Dosanjh — Wed, 28 Jun 2023 08:13:14 GMT

the boxes appear not to be working properly. They are switching off and not clear.

Mark39 — Wed, 28 Jun 2023 08:57:03 GMT

@Shindy+Dosanjh wrote:

the boxes appear not to be working properly. They are switching off and not clear.

First - do you have Sky+? Or Sky Q?

What happens to the power light on the front panel when the box switches off? And does your TV then have a blue or black screen?