topic Re: Not worked for 12 months in Sky+ https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329048#M140078 <P><STRONG>£65</STRONG> is the standard callout charge for Sky to Fix/Replace <STRONG>your</STRONG> equipment where necessary to get you up and running again</P> Wed, 07 Jun 2023 16:32:50 GMT Annie+UK 2023-06-07T16:32:50Z Not worked for 12 months https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329036#M140074 <P>Outrageous that sky hasn't worked for over 12 months at my 80 year olds house and you want to change us £65 to send an engineer round ! I'm extremely unhappy</P> Wed, 07 Jun 2023 16:18:20 GMT https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329036#M140074 Neoass 2023-06-07T16:18:20Z Re: Not worked for 12 months https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329038#M140075 <P>We are customers so feel free to explain in more detail what is happening with the Sky+ box.</P> Wed, 07 Jun 2023 16:21:31 GMT https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329038#M140075 caesarome 2023-06-07T16:21:31Z Re: Not worked for 12 months https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329041#M140076 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3781748">@Neoass</a>&nbsp; If there has been a fault with the dish &amp; it has never been reported then Sky can not know there is an issue.&nbsp; Sky can charge a call out fee to replace the dish if this is the issue.</P> Wed, 07 Jun 2023 16:23:56 GMT https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329041#M140076 GD1 2023-06-07T16:23:56Z Re: Not worked for 12 months https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329043#M140077 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3781748">@Neoass</a>&nbsp;have you or they not reported it to Sky before? They can't fix a fault they don't know about.&nbsp; £65 is the standard engineer callout charge to investigate and fix a fault with their equipment.</P> Wed, 07 Jun 2023 16:25:35 GMT https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329043#M140077 Mark39 2023-06-07T16:25:35Z Re: Not worked for 12 months https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329048#M140078 <P><STRONG>£65</STRONG> is the standard callout charge for Sky to Fix/Replace <STRONG>your</STRONG> equipment where necessary to get you up and running again</P> Wed, 07 Jun 2023 16:32:50 GMT https://helpforum.sky.com/t5/Sky/Not-worked-for-12-months/m-p/4329048#M140078 Annie+UK 2023-06-07T16:32:50Z