topic Re: Downloads affecting wi fi in Sky+

Downloads affecting wi fi

Bibs6162 — Fri, 05 May 2023 11:23:58 GMT

Whilst i'm downloading a programme to watch from the Sky On Demand service, it knocks off all the wi fi in the house and we have to re set the router. Pretty sure it wasn't always this way.

Does anyone have any idea why this could be ?

Re: Downloads affecting wi fi

Mark39 — Fri, 05 May 2023 12:43:05 GMT

Possibly the download is using the majority of your available bandwidth, which would slow down or stop other downloads.

Re: Downloads affecting wi fi

Dallen9798 — Sat, 06 May 2023 14:13:41 GMT

@Bibs6162

Do you know your broadband package / speeds at all?

As the above user pointed out you may be using alot of your bandwith when downloading a program.

Re: Downloads affecting wi fi

Bibs6162 — Fri, 11 Aug 2023 16:18:07 GMT

Thanks for the advice.
It seemed to get better for a while, but came back with a vengence last night so will check out the bandwith and see if we can sort it with Sky

Re: Downloads affecting wi fi

Mark39 — Fri, 11 Aug 2023 16:33:25 GMT

@Bibs6162 you could try turning your Hub off at the plug,for 30 seconds or so. It may decide to allocate a different wireless channel when you restart it, hopefully to one offering better performance.