topic Re: On demand connection problems in Sky+

On demand connection problems

Toptart — Mon, 17 Apr 2023 17:54:12 GMT

I have a problem connecting to on demand services. My sky+ box is connected to my router but the connection to on demand says fail. I've reconnected my router, rebuilt my box and contacted my internet provider to see if there was any permission blocked and there is nine. Does anyone have the answer as to how I can restore my connection to on demand please

Re: On demand connection problems

Mark39 — Mon, 17 Apr 2023 18:55:50 GMT

Try turning off both your router and your Sky box at the plug. Then wait 30 seconds before turning your router back on and another 4 minutes before turning your Sky box on.

See if they then connect.

Re: On demand connection problems

Toptart — Wed, 03 May 2023 22:14:22 GMT

I've tried this and it haven't worked. Any other advice please

Re: On demand connection problems

Annie+UK — Thu, 04 May 2023 09:16:19 GMT

Change the Sky Boxes DNS server and/or give it a static IP Address