topic Re: Sky tv viewing issues in Sky+

Sky tv viewing issues

ScottPilk — Sun, 23 Apr 2023 07:18:03 GMT

Good morning, we're currently struggling to watch recording and live tv. It's been like this for a few week now

Re: Sky tv viewing issues

Mark39 — Sun, 23 Apr 2023 07:22:47 GMT

Welcome to the Sky Community 🙂 Just so you know, we're mainly customers here and it's unlikely that Sky will reply to you.

Tell us more about the problems you're having watching live TV and recordings. What's actually happening? Any error message?

Re: Sky tv viewing issues

ScottPilk — Sun, 23 Apr 2023 07:51:43 GMT

Well we've had problems for over a week or so, but recordings are failing and we can't actually watch any live tv. It's like the dish has been disturbed but there's nothing blocking it

Re: Sky tv viewing issues

Daniel0210 — Sun, 23 Apr 2023 07:55:06 GMT

@ScottPilk

As @Mark39 has asked, any error message coming up on your screen such as 'no satellite signal'? That would suggest your dish has become out of alignment and would need an engineer to rectify.

Re: Sky tv viewing issues

Mark39 — Sun, 23 Apr 2023 08:20:09 GMT

@ScottPilk highlight a failed recording in your Planner and press the i button on your remote. The reason for failure will be displayed at the end of the programme summary on screen. What does it say?