topic Re: BT Sports HD channels not working in Sky+

BT Sports HD channels not working

agenttom84 — Sat, 15 Apr 2023 11:08:58 GMT

For a while now our BT Sports channels have only been working in SD, the HD channels are asking me to upgrade but I already have the full sports extra package, what could the problem be?, the HD channels use to be 413,414,417 and 421 now they're 870

Re: BT Sports HD channels not working

SKY1992bf — Sat, 15 Apr 2023 11:12:56 GMT

@agenttom84 Do you pay sky or bt direct for bt sports and are you in UK or ROI

Re: BT Sports HD channels not working

agenttom84 — Sat, 15 Apr 2023 11:14:04 GMT

Sky Ireland customer

Re: BT Sports HD channels not working

Mark39 — Sat, 15 Apr 2023 12:27:12 GMT

@agenttom84 ....and the other half of the question?....

@SKY1992bf wrote:

@agenttom84 Do you pay sky or bt direct for bt sports and are you in UK or ROI

Re: BT Sports HD channels not working

agenttom84 — Sat, 15 Apr 2023 13:32:28 GMT

I pay Sky

Re: BT Sports HD channels not working

SKY1992bf — Sat, 15 Apr 2023 13:36:19 GMT

@agenttom84 If you pay sky directly then sports come in hd as standard

so if the hd channels within the 800 range are showing an upgrade message then there is an issue with your account and you will need to speak to sky to resolve