https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273633#M138598 <P>Sky box has been working normally, &nbsp;this morning when on recordings It says insert &nbsp;your viewing card with the chip facing up? Have tried taking the card out and inserting it again but it still says the same message ??</P> Thu, 06 Apr 2023 06:30:57 GMT Janiceb123 2023-04-06T06:30:57Z https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273633#M138598 <P>Sky box has been working normally, &nbsp;this morning when on recordings It says insert &nbsp;your viewing card with the chip facing up? Have tried taking the card out and inserting it again but it still says the same message ??</P> Thu, 06 Apr 2023 06:30:57 GMT https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273633#M138598 Janiceb123 2023-04-06T06:30:57Z https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273644#M138601 <P>Wipe the, chip side of the Card with a soft, dry cloth and reinsert it. Turn off your Sky box at the plug for 4 minutes, then see if the Viewing Card is OK.</P> Thu, 06 Apr 2023 06:59:38 GMT https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273644#M138601 Mark39 2023-04-06T06:59:38Z https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273819#M138605 <P>Great, &nbsp;thank you</P> Thu, 06 Apr 2023 10:07:08 GMT https://helpforum.sky.com/t5/Sky/Viewing-card/m-p/4273819#M138605 Janiceb123 2023-04-06T10:07:08Z