https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4264917#M138377 <P>We will need an engineer. We have 2 Sky boxes, lights on both are green but we &nbsp;cannot access Sky TV guide</P> Mon, 27 Mar 2023 12:26:36 GMT Brigstocke 2023-03-27T12:26:36Z https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4264917#M138377 <P>We will need an engineer. We have 2 Sky boxes, lights on both are green but we &nbsp;cannot access Sky TV guide</P> Mon, 27 Mar 2023 12:26:36 GMT https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4264917#M138377 Brigstocke 2023-03-27T12:26:36Z https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4264920#M138378 <P>I have escalated your post to a <STRONG>Sky Staff Expert</STRONG><BR /><BR />Check out the link below that explains the process<BR /><A style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;" href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">Escalating a post to a Sky expert</A></P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;"><STRONG>Note</STRONG>: you have <STRONG style="color: red;">48 hours</STRONG> to reply once you have the invite</DIV> Mon, 27 Mar 2023 12:28:38 GMT https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4264920#M138378 Annie+UK 2023-03-27T12:28:38Z https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4266882#M138422 <P>We are still looking to help you Brigstocke. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Wed, 29 Mar 2023 11:23:23 GMT https://helpforum.sky.com/t5/Sky/Cannot-get-Sky-TV/m-p/4266882#M138422 Lisa-P1987 2023-03-29T11:23:23Z