https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256117#M138164 <P>Engineer said I need a communal aerial for my sky Q witch, and I can't get in because of the management of my flats, but the engineer said that I could get sky stream I ordered the stream from yourselves. I'm still waiting for it for someone to call me back. No one has called me back since that time and right now. I am so annoyed with Sky it's ridiculous. I pay my bill every month and I've had texts from sky, asking me is there problem solved and I replied no and nothing is been done. My contract is up in June. I am shopping around for a different broadband and TV. I've been with Sky for a long time I think approximately 23 years and counting and there's not a day that sky has messed up .&nbsp;</P> Thu, 16 Mar 2023 16:12:19 GMT Riannam 2023-03-16T16:12:19Z https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256109#M138162 <P>I have had an engineer come out me two months ago, and no one else has come back. I am paying for a service here and I am getting it.</P> Thu, 16 Mar 2023 16:03:34 GMT https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256109#M138162 Riannam 2023-03-16T16:03:34Z https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256112#M138163 <P>What problem are you having? What did the engineer say? How have you followed it up?</P> Thu, 16 Mar 2023 16:07:28 GMT https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256112#M138163 Mark39 2023-03-16T16:07:28Z https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256117#M138164 <P>Engineer said I need a communal aerial for my sky Q witch, and I can't get in because of the management of my flats, but the engineer said that I could get sky stream I ordered the stream from yourselves. I'm still waiting for it for someone to call me back. No one has called me back since that time and right now. I am so annoyed with Sky it's ridiculous. I pay my bill every month and I've had texts from sky, asking me is there problem solved and I replied no and nothing is been done. My contract is up in June. I am shopping around for a different broadband and TV. I've been with Sky for a long time I think approximately 23 years and counting and there's not a day that sky has messed up .&nbsp;</P> Thu, 16 Mar 2023 16:12:19 GMT https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256117#M138164 Riannam 2023-03-16T16:12:19Z https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256122#M138165 <P><STRONG>FYI, your not talking to Sky here, we are just custmers like yourself</STRONG></P> <P>&nbsp;</P> <P>I would phone Sky and enquire what is happening with your order</P> <P>&nbsp;</P> <P>You can contact Sky using the number <STRONG><A href="https://www.sky.com/help/home/" target="_blank">here</A></STRONG> (See the "<STRONG>Need more help?</STRONG>" dropdown near the bottom of the page) </P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;"><STRONG>Note:</STRONG> <EM>Make sure you have the correct country flag selected in the bottom-right of the page</EM></DIV> Thu, 16 Mar 2023 16:17:35 GMT https://helpforum.sky.com/t5/Sky/My-sky-is-not-working/m-p/4256122#M138165 Annie+UK 2023-03-16T16:17:35Z