https://helpforum.sky.com/t5/Sky/New-TV-cannot-connect-to-broadband/m-p/4245152#M137821 <P>Turn both your Sky box and your broadband router off at the plug. Wait 30 seconds before turning your router back on and another 4 minutes before turning your Sky box on. Then see if it connects.</P> Fri, 03 Mar 2023 21:41:25 GMT Mark39 2023-03-03T21:41:25Z https://helpforum.sky.com/t5/Sky/New-TV-cannot-connect-to-broadband/m-p/4245149#M137820 <P>I have a different TV and I have lost my Internet connection. I have been to settings, network but have no option to connect it again. It says connection to broadband fail, connection to on demand fail.</P><P>Any advice please</P> Fri, 03 Mar 2023 21:38:12 GMT https://helpforum.sky.com/t5/Sky/New-TV-cannot-connect-to-broadband/m-p/4245149#M137820 Whisperscat 2023-03-03T21:38:12Z https://helpforum.sky.com/t5/Sky/New-TV-cannot-connect-to-broadband/m-p/4245152#M137821 <P>Turn both your Sky box and your broadband router off at the plug. Wait 30 seconds before turning your router back on and another 4 minutes before turning your Sky box on. Then see if it connects.</P> Fri, 03 Mar 2023 21:41:25 GMT https://helpforum.sky.com/t5/Sky/New-TV-cannot-connect-to-broadband/m-p/4245152#M137821 Mark39 2023-03-03T21:41:25Z