topic Re: Super Rugby 2023 not recorded in Sky+

Super Rugby 2023 not recorded

daddybear14 — Fri, 24 Feb 2023 12:46:32 GMT

Had Super Rugby Pacific on scheduled record for this morning 24.2.23 at 6:00am on Sky Action coming from Christchurch New Zealand.

Programme did not record - just said "Failed" on planner with no other explanation as usually happens when recordings are interrupted etc.

Is this a central problem with the Sky feed from New Zealand or is it my box/setup?

I have a 'bog standard' Sky + HD box and everything else is recording fine up to now.

Any suggestions?

Re: Super Rugby 2023 not recorded

caesarome — Fri, 24 Feb 2023 13:11:00 GMT

If you highlight the failed recording and press the information button what does it say is the reason for the failure in the program synopsis area ?

Re: Super Rugby 2023 not recorded

daddybear14 — Fri, 24 Feb 2023 15:43:42 GMT

Hello Caesareome - sorry for delay, got tied up with other things!

Info says:-

Live Super Rugby

Failed Rec: Technical Fault -5(24), 6:00am Friday 24/2/23

Used 0%

Hope this helps.

Re: Super Rugby 2023 not recorded

daddybear14 — Sat, 25 Feb 2023 12:40:21 GMT

Just an update to this to say how I fixed it - in case anyone else in the future faces the same problem.

I discovered that I had too many deleted items still held on the system (maybe the 'Automatic management' setting isn't working? ) and so went through them all one at a time and used the permanent delete button until the deleted section was empty. Then reset box by unplugging at wall and re-booting after a few minutes and switching on again - hey presto !! everything back to normal and recordings re-established.

Plan to do a clear-out of the deleted items manually on a regular basis from now on to prevent it happening again (fingers crossed).