topic Re: Saying they haven’t received equipment in Sky+

Saying they haven’t received equipment

Dom31 — Sun, 19 Feb 2023 11:46:25 GMT

Hi I sent my sky equipment back around 2 months ago they have now text me saying they haven't received unfortunately after a move the receipt has been lost. I can't get through to anyone,I've been in the post office and they can't help..what to do now??

Re: Saying they haven’t received equipment

Daniel0210 — Sun, 19 Feb 2023 11:50:16 GMT

@Dom31

You have posted in the Sky+ board. Sky+ equipment isn't loaned to you so what are Sky saying you haven't returned. Bear in mind without proof of posting any removal of non return fees is at Skys discretion.

Re: Saying they haven’t received equipment

Dom31 — Sun, 19 Feb 2023 11:57:39 GMT

Yes I've posted the equipment unfortunately I have lost the receipt,I have read lots of people have had the same issue with sky thank you for the reply

Re: Saying they haven’t received equipment

GD1 — Sun, 19 Feb 2023 12:08:18 GMT

@Dom31 What equpiment are they asking for as per @Daniel0210 Sky + boxes are yours to keep.