topic Re: Diskless Mode Sky+ Error Code 06-0 in Sky+

Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 14:40:35 GMT

Hi,

Just got the mentioned error code and cannot now watch anything from my planner?

I have tried turning on / off rebooting and removed card and reinserted but still getting error.

Is there anything else I can try before contacting Sky Customer Services?

And will I lose all current recordings in my planner ?

Thanks

Re: Diskless Mode Sky+ Error Code 06-0

Annie+UK — Mon, 13 Feb 2023 14:43:39 GMT

Take a look at my FAQ

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 14:59:57 GMT

Many Thanks Annie.

Just trying Q1 as advised. When I tried there was a noise coming from my box?

Have just turned off from mains and will try next step if unsuccesful.

Re: Diskless Mode Sky+ Error Code 06-0

TimmyBGood — Mon, 13 Feb 2023 15:02:47 GMT

@BazDA7 wrote:

And will I lose all current recordings in my planner ?

If the hard drive is deceased, then yes.

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 15:24:56 GMT

ok Annie thanks again and thought as much.

Now trying Q4 Software update.

Getting a beeping noise from Sky+ box but eventually stops?

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 15:45:09 GMT

Just trying 2nd attempt with Software reboot.

Is there anything worth trying before I have to do a FSR?

I did try removing / replacing my card earlier.

Should I contact sky do you think. Looking like a new box at the moment.

Thanks again

Re: Diskless Mode Sky+ Error Code 06-0

Annie+UK — Mon, 13 Feb 2023 15:51:13 GMT

If you do need a new box, which is looking more and more likely, you'll need to look on eBay etc... for a secondhand one (DRX890 or the bigger capacity DRX895) Sky have not manufactured Sky+ boxes for many years

Re: Diskless Mode Sky+ Error Code 06-0

Mark39 — Mon, 13 Feb 2023 15:51:33 GMT

Almost certainly the hard disk has failed. Sky+ boxes haven't been manufactured since 2015/2016 so you'll need a used replacement. I'm not sure that Sky is still supplying them but there are plenty to choose from cheaply on eBay etc. Just choose a DRX890 or DRX895 model as they're the most recent.

Or now might be the time to upgrade to Sky Q? Sky will likely do you a good deal to persuade you.

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 15:56:19 GMT

Thanks Mark and yes maybe time to upgrade.

Just a pity that had some stuff on planner that wanted to watch / keep and somehow transfer to DVD.

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 15:57:53 GMT

And what is the best number for Sky to contact, thanks?

Re: Diskless Mode Sky+ Error Code 06-0

Annie+UK — Mon, 13 Feb 2023 15:59:05 GMT

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 16:32:57 GMT

Just spoken to Sky.

I have only 2 options.

1. Pay £65 for engineer to come out and replace with a refurbished Sky+ box.

2. Upgrade free of charge to Sky Q

They cannot help or assist with the issue.

Looks like I might aswell just try a Full Service Reboot as nothing to lose. I am going to lose planner details either way 😕

Re: Diskless Mode Sky+ Error Code 06-0

Mark39 — Mon, 13 Feb 2023 16:45:33 GMT

@BazDA7 wrote:

They cannot help or assist with the issue

Unfortunately, no. If the hard disk has failed, it's irreparable.

Re: Diskless Mode Sky+ Error Code 06-0

BazDA7 — Mon, 13 Feb 2023 16:50:08 GMT

Ok thanks all again.

Will upgrade to Sky Q free of charge

Re: Diskless Mode Sky+ Error Code 06-0

oj01 — Mon, 13 Feb 2023 19:22:12 GMT

@BazDA7 wrote:
Just spoken to Sky.

I have only 2 options.

1. Pay £65 for engineer to come out and replace with a refurbished Sky+ box.

2. Upgrade free of charge to Sky Q

They cannot help or assist with the issue.

Looks like I might aswell just try a Full Service Reboot as nothing to lose. I am going to lose planner details either way 😕

You also have the option of sourcing your own Sky+HD box for less than £65

Re: Diskless Mode Sky+ Error Code 06-0

dazzza19 — Wed, 03 May 2023 20:28:49 GMT

Not true I repair old sky plus hd boxes all the time, just because sky can't fix anything doesn't mean it cannot be repaired, find a local TV engineer and they can replace the harddrive easily

Re: Diskless Mode Sky+ Error Code 06-0

Annie+UK — Wed, 03 May 2023 20:33:10 GMT

@dazzza19 wrote:

Not true I repair old sky plus hd boxes all the time, just because sky can't fix anything doesn't mean it cannot be repaired, find a local TV engineer and they can replace the harddrive easily

The cost of a new HDD and the repair will be more than purchasing a secondhand box

Re: Diskless Mode Sky+ Error Code 06-0

Mark39 — Wed, 03 May 2023 20:44:47 GMT

It's not worth the bother and cost. Sky+ is legacy hardware, at least 7 years old and Sky will generally do you a good, if not no-cost deal to upgrade to the current Sky Q platform,

Sky don't repair hardware.