topic Re: Cannot series link in Sky+

Cannot series link

oxogrant — Fri, 10 Feb 2023 12:14:00 GMT

Hi I hope someone can help.

I have just have had to replace ny Sky + box & since I hooked up my new box I cannot series link programs, I also have found that if I am in tv guide it will not show any program synopsis & will only show programs for that day & not any day after.

Re: Cannot series link

oj01 — Fri, 10 Feb 2023 12:18:14 GMT

@oxogrant Have you Paired your viewing card to the new box?

Re: Cannot series link

oxogrant — Fri, 10 Feb 2023 12:27:05 GMT

@oj01 I paired the card to the box online but it seems to only partially work.

Re: Cannot series link

Annie+UK — Fri, 10 Feb 2023 12:43:15 GMT

Sounds like one of the dish cables is not working

What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q

Re: Cannot series link

oxogrant — Fri, 10 Feb 2023 13:36:38 GMT

@Annie+UK Signal strength & quality both nearly full bars on input 1 but nothing showing for signal strength & signal quality for input 2

Re: Cannot series link

Annie+UK — Fri, 10 Feb 2023 13:54:21 GMT

@oxogrant wrote:

@Annie+UK Signal strength & quality both nearly full bars on input 1 but nothing showing for signal strength & signal quality for input 2

That's the issue, check out my FAQ Q39

Re: Cannot series link

Mark39 — Fri, 10 Feb 2023 13:56:35 GMT

@oxogrant if you have only ONE cable from the dish it needs to be plugged into the dish input 1 socket, and you need to turn on Single Feed Mode in your Sky box's Installer Menu.

Re: Cannot series link

oxogrant — Fri, 10 Feb 2023 23:28:52 GMT

@Mark39 I have 2 boxes, the one I'm having trouble with is the second box

Re: Cannot series link

oxogrant — Fri, 10 Feb 2023 23:30:07 GMT

@Annie+UK Thank you Annie I will check that out & hopefully it will sort it

Re: Cannot series link

oxogrant — Sun, 12 Feb 2023 13:20:19 GMT

@Annie+UK Sorry has not worked, it looks like I will have to get someone in.