topic How can I request a new sky box in Sky+

How can I request a new sky box

T+Tremeth — Thu, 09 Feb 2023 18:13:50 GMT

How can I request for a new sky box

Re: How can I request a new sky box

Daniel0210 — Thu, 09 Feb 2023 18:15:12 GMT

@T+Tremeth

Presumably you're referring to a Sky Q box. What's wrong with your current box?

Re: How can I request a new sky box

T+Tremeth — Thu, 09 Feb 2023 18:16:15 GMT

Sky+HD box. Is not working, will not turn on

Re: How can I request a new sky box

oldfella — Thu, 09 Feb 2023 18:24:09 GMT

@T+Tremeth wrote:

Sky+HD box. Is not working, will not turn on

Probably best to look on EBay for Sky +HD boxes @T+Tremeth

Completely different ball game if you are looking to Get Sky Q.

You need to speak directly to Sky if this is the case

Re: How can I request a new sky box

Daniel0210 — Thu, 09 Feb 2023 18:31:28 GMT

@T+Tremeth

I've moved your post to the Sky+ board as you've now disclosed which platform you have.

Re: How can I request a new sky box

nigea99 — Thu, 09 Feb 2023 18:39:40 GMT

hi @T+Tremeth

As @oldfella says you may be better looking for a 2nd hand SKY HD box.

If you are thinking of moving to SKY Q you might find some notes I have put together useful:

SKY HD to SKY Q

Re: How can I request a new sky box

Mark39 — Thu, 09 Feb 2023 19:43:28 GMT

@T+Tremeth there are no new Sky+ boxes. The last ones were made in 2015/2016. If you want to stick with Sky+, ebay is your best bet, as suggested. Look for either a DRX890 or DRX895, as they are the most recent boxes.

Re: How can I request a new sky box

PocketDog — Fri, 24 Feb 2023 15:54:09 GMT

Sorry for resurrecting an old post but I thought you couldnt use 2nd hand Sky + boxes as the cards needed to be paired to the box? Or is that super old information?

Re: How can I request a new sky box

Mark39 — Fri, 24 Feb 2023 16:26:29 GMT

@PocketDog wrote:

Sorry for resurrecting an old post but I thought you couldnt use 2nd hand Sky + boxes as the cards needed to be paired to the box? Or is that super old information?

Certainly your Viewing Card needs to be paired with a replacement box, but that's entirely possible.....

Edited to add an afterthought - ....unless you no longer have a Sky subscription, in which case, I don't think you can. But in those circumstances the box will work OK without a paired Viewing Card anyway.