https://helpforum.sky.com/t5/Sky/Getting-help-from-Sky/m-p/4218520#M136903 <P>I agree with others about lack of human contact when contacting Sky. I also find Sky's suggested Help</P><P>Topics of no use. And where to go after them?</P><P>My remote controller is supposedly covered by insurance but hasn't worked in more than two weeks and I am still waiting for a replacement. I need it to put on the sub titles due to my earing loss.</P><P>A nice indian gentleman promised to sort it within five days so hopefully it will arrive soon. Please provide human help staff.</P><P>&nbsp;</P><P>Dave Gahan. Aged 74. and 1/2.</P> Wed, 01 Feb 2023 20:50:18 GMT Dave+Gahan 2023-02-01T20:50:18Z https://helpforum.sky.com/t5/Sky/Getting-help-from-Sky/m-p/4218520#M136903 <P>I agree with others about lack of human contact when contacting Sky. I also find Sky's suggested Help</P><P>Topics of no use. And where to go after them?</P><P>My remote controller is supposedly covered by insurance but hasn't worked in more than two weeks and I am still waiting for a replacement. I need it to put on the sub titles due to my earing loss.</P><P>A nice indian gentleman promised to sort it within five days so hopefully it will arrive soon. Please provide human help staff.</P><P>&nbsp;</P><P>Dave Gahan. Aged 74. and 1/2.</P> Wed, 01 Feb 2023 20:50:18 GMT https://helpforum.sky.com/t5/Sky/Getting-help-from-Sky/m-p/4218520#M136903 Dave+Gahan 2023-02-01T20:50:18Z https://helpforum.sky.com/t5/Sky/Getting-help-from-Sky/m-p/4218525#M136905 <P>Sky don't run insurance schemes they are run by a 3rd party (ie Domestic and General) under the name of Sky</P> Wed, 01 Feb 2023 21:00:39 GMT https://helpforum.sky.com/t5/Sky/Getting-help-from-Sky/m-p/4218525#M136905 Annie+UK 2023-02-01T21:00:39Z