topic Re: On demand service not available in Sky+

On demand service not available

JosephE — Sat, 28 Jan 2023 18:18:02 GMT

My Sky+ box can't connect to access on demand services, I have ran all the chjecks, getting all green ticks, but still no access to on demand, tried using the virtually uiseless assistant, can anyone offer advice?

Re: On demand service not available

Mark39 — Sat, 28 Jan 2023 19:48:11 GMT

Turn off both your router and your Sky box at the plug. Wait a minute before restarting your router and a further 4 minutes before restarting your Sky box, then see if it connects.

Re: On demand service not available

JosephE — Sun, 29 Jan 2023 10:02:43 GMT

I have done these steps without success, struggling to get throught to sky too. Everything else on the home network is working.

Re: On demand service not available

Mark39 — Sun, 29 Jan 2023 10:05:13 GMT

Try rebuilding your Planner, as a next step: https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem