topic Re: Keep getting this display does not support hdcp in Sky+

Keep getting this display does not support hdcp

the+tunnel — Sat, 14 Jan 2023 12:37:51 GMT

Keep getting this display does not support hdcp

Re: Keep getting this display does not support hdcp

the+tunnel — Sat, 14 Jan 2023 12:39:11 GMT

Ready to cancel sky watching Netflix more than sky

Hdcp

the+tunnel — Sat, 14 Jan 2023 12:49:21 GMT

Ready to ditch this viewing sky not working for a long time. Watch Netflix more than sky

Keeps dropping out

THIS DISPLAY DOES NOT SUPPORT HDCP

Re: Hdcp

Daniel0210 — Sat, 14 Jan 2023 13:00:38 GMT

@the+tunnel

You have posted this on the Sky Q board and the Sky+ board so which platform do you have?

Re: Keep getting this display does not support hdcp

Daniel0210 — Sat, 14 Jan 2023 13:01:53 GMT

@the+tunnel

You have posted this on the Sky Q board and the Sky+ board so which platform do you have?

Re: Keep getting this display does not support hdcp

Mark39 — Sat, 14 Jan 2023 13:38:58 GMT

@the+tunnel wrote:

Keep getting this display does not support hdcp

Most likely an HDMI handshake issue, between your tv and Sky box. Check that your tv has up to date firmware. Switching your tv off at the plug before turning on your Sky box may also prevent it happening.

Re: Keep getting this display does not support hdcp

the+tunnel — Sat, 14 Jan 2023 13:45:02 GMT

I have done this 400 times over the last month. Does not work.

A friend in the next village has the same sky message. I have a lg tv and she has a Samsung.

So why does this happen. Ready to dish sky.... called sky and they stated they do not know of such problems

Re: Keep getting this display does not support hdcp

Daniel0210 — Sat, 14 Jan 2023 13:47:19 GMT

@Daniel0210 wrote:

@the+tunnel

You have posted this on the Sky Q board and the Sky+ board so which platform do you have?

Re: Hdcp

the+tunnel — Sat, 14 Jan 2023 13:47:33 GMT

I have an original box and upgrade to sky q on the 18th when new box arrives

Re: Keep getting this display does not support hdcp

Mark39 — Sat, 14 Jan 2023 13:49:43 GMT

Might be either a box or tv fault. Bear in mind you're using an end of life Sky platform. You can probably negotiate a good deal .to upgrade to Sky Q. Or to cancel, 31 days notice is required.

Re: Keep getting this display does not support hdcp

Annie+UK — Sat, 14 Jan 2023 13:50:21 GMT

Have you tried a different HDMI cable?

Re: Hdcp

Mark39 — Sat, 14 Jan 2023 13:51:13 GMT

@the+tunnel wrote:

I have an original box and upgrade to sky q on the 18th when new box arrives

That should resolve it.

Re: Hdcp

the+tunnel — Sat, 14 Jan 2023 15:32:47 GMT

Just talked to customer service compliant with log on information could not provide password after 20 years could not remember. Had account number. Address after on hold for 10 minutes.

So mad ready to cancel account. Can anyone suggest a better alternative to SKY

Re: Hdcp

Annie+UK — Sat, 14 Jan 2023 15:36:52 GMT

@the+tunnel wrote:

Just talked to customer service compliant with log on information could not provide password after 20 years could not remember. Had account number. Address after on hold for 10 minutes.

So mad ready to cancel account. Can anyone suggest a better alternative to SKY

How can anyone possibly know the answer to that without any idea of your viewing habits!

Re: Hdcp

Mark39 — Sat, 14 Jan 2023 15:43:13 GMT

The Sky forum is probably not the best place to ask...