topic I cannot access my emails. If I get the I cannot download from the server in Email https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643178#M99909 <P>I have been in touch with E E they say it's an internet provider issue . I cannot get emails on my phone &nbsp;sometimes for 48 hours . Then if &nbsp;the come through they say they can't be downloaded from the server , I have spoken to &nbsp;sky &nbsp;before about this (2 weeks ago ) and told it was EE problem , I t clearly isn't as now my iPad can't down load any emails . I'm paying for a service that is &nbsp;clearly failing !&nbsp;</P> Wed, 15 May 2024 19:57:10 GMT feoates 2024-05-15T19:57:10Z I cannot access my emails. If I get the I cannot download from the server https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643178#M99909 <P>I have been in touch with E E they say it's an internet provider issue . I cannot get emails on my phone &nbsp;sometimes for 48 hours . Then if &nbsp;the come through they say they can't be downloaded from the server , I have spoken to &nbsp;sky &nbsp;before about this (2 weeks ago ) and told it was EE problem , I t clearly isn't as now my iPad can't down load any emails . I'm paying for a service that is &nbsp;clearly failing !&nbsp;</P> Wed, 15 May 2024 19:57:10 GMT https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643178#M99909 feoates 2024-05-15T19:57:10Z Re: I cannot access my emails. If I get the I cannot download from the server https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643180#M99910 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2518634">@feoates</a>&nbsp; Can you access your Sky/Yahoo email by logging in through a browser?&nbsp;&nbsp;<A href="https://www.sky.com/signin/email" target="_blank">https://www.sky.com/signin/email</A></P> Wed, 15 May 2024 19:59:21 GMT https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643180#M99910 GD1 2024-05-15T19:59:21Z Re: I cannot access my emails. If I get the I cannot download from the server https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643182#M99911 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2518634">@feoates</a>&nbsp;wrote:<BR /> <P>I have been in touch with E E they say it's an internet provider issue . I cannot get emails on my phone &nbsp;sometimes for 48 hours . Then if &nbsp;the come through they say they can't be downloaded from the server , I have spoken to &nbsp;sky &nbsp;before about this (2 weeks ago ) and told it was EE problem , I t clearly isn't as now my iPad can't down load any emails . I'm paying for a service that is &nbsp;clearly failing !&nbsp;</P> <HR /></BLOCKQUOTE> <P>Intermittent problems with Apple's Mail app have been widely reported here for months. Until Apple get round to fixing it, if they ever do, you may find it best to use another email app, such as the Yahoo app or the Gmail app which work fine.</P> Wed, 15 May 2024 20:04:44 GMT https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643182#M99911 Mark39 2024-05-15T20:04:44Z Re: I cannot access my emails. If I get the I cannot download from the server https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643223#M99912 <P>Thank you for replying , it's really bad though isn't as we are paying stupid amounts for sky &nbsp;but don't have the service, no wonder they don't have a human on the other end to deal with the probs . So clise &nbsp;to moving to another provider !&nbsp;</P> Wed, 15 May 2024 21:05:15 GMT https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643223#M99912 feoates 2024-05-15T21:05:15Z Re: I cannot access my emails. If I get the I cannot download from the server https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643234#M99913 <P>To be fair, this doesn't seem to be an issue caused by Sky, as other apps are continuing to work fine. You can alternatively log in via the sky.com website.</P> Wed, 15 May 2024 21:12:28 GMT https://helpforum.sky.com/t5/Email/I-cannot-access-my-emails-If-I-get-the-I-cannot-download-from-the-server/m-p/4643234#M99913 Mark39 2024-05-15T21:12:28Z