topic Re: Cannot add Yahoo mail to Apple Macbook Mail app in Email

Cannot add Yahoo mail to Apple Macbook Mail app

Isolley — Mon, 13 May 2024 17:40:15 GMT

Is there a fix for this authentification issue? Those settings used in Other are already used in my Apple Mail app sky email.

What I am doing is trying to re-add my Sky/Yahoo account to my Macbook Desktop Mail app.

But I get this warning:

"Unable to verify account name or password." or

To prevent unauthorised account access, sign-in attempts are being blocked for now. Try again in an hour with this device and browser -- Even though I have not signed in more than once.

I can acccess sky mail with the Yahoo Macbook app and via the web just not in Apple Mail which I used to be able to do for the last 18yrs...

Any ideas ?

Thanks.

Re: Cannot add Yahoo mail to Apple Macbook Mail app

caesarome — Mon, 13 May 2024 18:22:25 GMT

Have you tried setting Yahoo as the provider and if you have then using Other and these settings might be the only way to get it working unless you use a different app like Outlook:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Re: Cannot add Yahoo mail to Apple Macbook Mail app

Keith-f — Mon, 13 May 2024 18:26:14 GMT

Had the same problem for months. Tried every which way. Given up using Yahoo as my main provider, add this issue to a problem with it refusing to forward some messages, now use icloud or gmail, much more reliable.

Re: Cannot add Yahoo mail to Apple Macbook Mail app

Mark39 — Mon, 13 May 2024 18:57:10 GMT

@Keith-f there's an intermittent known problem with Apple's Mail app which is likely to be causing this, No date from Apple when it will, if ever, be fixed.