https://helpforum.sky.com/t5/Email/No-access-to-email-for-days/m-p/4607475#M99206 <P>I tried to check my emails, and it logged me out; when I logged in on the app or in browsers, this happened.</P><P>&nbsp;</P><P>I've called twice and been told it's an ongoing issue. It's been days and I still have no access.&nbsp;</P><P>&nbsp;</P><P>When I can, the automated service says it is unlocking the account but then takes me to the main menu. Even when I speak to customer service, they claim they can't help as it's a widespread issue affecting everyone. Yet other people I know have access to theirs without any issues.</P><P>&nbsp;</P><P>Yes I can access my normal sky account, everything is working except for my emails.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sky.png" style="width: 813px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/98828i94CD4663E08BD7F6/image-size/large?v=v2&amp;px=999" role="button" title="sky.png" alt="sky.png" /></span></P> Sat, 06 Apr 2024 11:40:43 GMT Jojop09 2024-04-06T11:40:43Z https://helpforum.sky.com/t5/Email/No-access-to-email-for-days/m-p/4607475#M99206 <P>I tried to check my emails, and it logged me out; when I logged in on the app or in browsers, this happened.</P><P>&nbsp;</P><P>I've called twice and been told it's an ongoing issue. It's been days and I still have no access.&nbsp;</P><P>&nbsp;</P><P>When I can, the automated service says it is unlocking the account but then takes me to the main menu. Even when I speak to customer service, they claim they can't help as it's a widespread issue affecting everyone. Yet other people I know have access to theirs without any issues.</P><P>&nbsp;</P><P>Yes I can access my normal sky account, everything is working except for my emails.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sky.png" style="width: 813px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/98828i94CD4663E08BD7F6/image-size/large?v=v2&amp;px=999" role="button" title="sky.png" alt="sky.png" /></span></P> Sat, 06 Apr 2024 11:40:43 GMT https://helpforum.sky.com/t5/Email/No-access-to-email-for-days/m-p/4607475#M99206 Jojop09 2024-04-06T11:40:43Z https://helpforum.sky.com/t5/Email/No-access-to-email-for-days/m-p/4607511#M99209 <P>Have you tried resetting your password:</P> <P>&nbsp;</P> <P><SPAN><A href="https://skyid.sky.com/resetpassword/" target="_blank">https://skyid.sky.com/resetpassword/</A></SPAN></P> Sat, 06 Apr 2024 12:09:57 GMT https://helpforum.sky.com/t5/Email/No-access-to-email-for-days/m-p/4607511#M99209 caesarome 2024-04-06T12:09:57Z