https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606693#M99186 <P>There's a frequently reported, intermittent issue with Apple's Mail app which has been going on for months. From previous posts, the problem is short-lived, and then returns to normal working. A more satisfactory solution might be to use a different email app such as Outlook.</P> Fri, 05 Apr 2024 13:15:39 GMT Mark39 2024-04-05T13:15:39Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606678#M99183 <P>I keep getting an error message saying 'Account Error" and saying the mail server ''imap. tools.sky.com is not responding. Can anyone direct me on how to resolve this ? Thanks</P> Fri, 05 Apr 2024 13:02:36 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606678#M99183 AMP1 2024-04-05T13:02:36Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606681#M99184 <P>Which email app are you using? Can you log in here:&nbsp;<A href="https://www.sky.com/signin/email" target="_blank">https://www.sky.com/signin/email</A>&nbsp;?</P> Fri, 05 Apr 2024 13:04:03 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606681#M99184 Mark39 2024-04-05T13:04:03Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606686#M99185 <P>Yes I can log inon that link thanks. Its always appears on my iphone and ipad mail app, when i eventually get emails most are empty for at least 20 mins and say message cannot be downloaded from the&nbsp; server</P> Fri, 05 Apr 2024 13:07:16 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606686#M99185 AMP1 2024-04-05T13:07:16Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606693#M99186 <P>There's a frequently reported, intermittent issue with Apple's Mail app which has been going on for months. From previous posts, the problem is short-lived, and then returns to normal working. A more satisfactory solution might be to use a different email app such as Outlook.</P> Fri, 05 Apr 2024 13:15:39 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4606693#M99186 Mark39 2024-04-05T13:15:39Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4620890#M99535 <P>I'm ripping my hair out over this same issue on my iphone! Apparently outlook app is not recommended, along with a few others, but Apple mail is and thats what I'm using, so how can this be fixed?</P> Wed, 17 Apr 2024 12:57:05 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4620890#M99535 PoshPaws 2024-04-17T12:57:05Z https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4620906#M99536 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4029599">@PoshPaws</a>&nbsp;wrote:<BR /> <P>I'm ripping my hair out over this same issue on my iphone! Apparently outlook app is not recommended, along with a few others, but Apple mail is and thats what I'm using, so how can this be fixed?</P> <HR /></BLOCKQUOTE> <P>It won't fixed until Apple get around to fixing it. I've used the Outlook app in the past and it seems fine. I wonder on what basis it's not recommended, unless it's simply because it's not an Apple product?</P> Wed, 17 Apr 2024 13:09:59 GMT https://helpforum.sky.com/t5/Email/sky-error-message-on-email-I-keep-getting-an-error-message-on-my-phone-and-ipad/m-p/4620906#M99536 Mark39 2024-04-17T13:09:59Z