topic Re: Cant enter Yahoo mail desktop or app in Email

Cant enter Yahoo mail desktop or app

Queen87 — Thu, 04 Apr 2024 20:04:01 GMT

Account problem

We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact for further assistance.

Called utter useless...said wait 72 hours might work then.

How do I actually speak to someone to allow me to access my account after I enter all the correct logging in details

Re: Cant enter Yahoo mail desktop or app

Mark39 — Thu, 04 Apr 2024 20:13:13 GMT

Try changing your password : https://skyid.sky.com/resetpassword

Re: Cant enter Yahoo mail desktop or app

Charl2705 — Fri, 05 Apr 2024 07:49:12 GMT

I've got the exact same problem, it's the second time it's happened. The first time it allowed me to at least login on my browser but now nothing! I've called and they were useless.

Re: Cant enter Yahoo mail desktop or app

Mark39 — Fri, 05 Apr 2024 08:16:48 GMT

@Charl2705 wrote:

I've got the exact same problem, it's the second time it's happened. The first time it allowed me to at least login on my browser but now nothing! I've called and they were useless.

Try the same suggestion.

Re: Cant enter Yahoo mail desktop or app

caesarome — Fri, 05 Apr 2024 09:08:12 GMT

@Charl2705

What happens after you had reset your password ?

Re: Cant enter Yahoo mail desktop or app

Lis7 — Fri, 05 Apr 2024 09:17:14 GMT

I'm having the same problem and they said the same to me - Are you still unable to log in? We have been off since yeatersday morning. So annoying waiting for some important emails.. They have put £15 credit onto my sky account but I just need my email working.

Re: Cant enter Yahoo mail desktop or app

Mark39 — Fri, 05 Apr 2024 09:19:34 GMT

@Lis7 wrote:

I'm having the same problem and they said the same to me - Are you still unable to log in? We have been off since yeatersday morning. So annoying waiting for some important emails.. They have put £15 credit onto my sky account but I just need my email working.

Reset your password?

Re: Cant enter Yahoo mail desktop or app

caesarome — Fri, 05 Apr 2024 09:19:37 GMT

@Lis7

Did you see and try this:

@Mark39 wrote:

Try changing your password : https://skyid.sky.com/resetpassword

Re: Cant enter Yahoo mail desktop or app

Queen87 — Sat, 06 Apr 2024 06:25:41 GMT

Thank you for providing this link.

When I did it via the page reset it didn't allow me at all; even after I deleted all the history, cache and data.

The app was worse than the desktop and the agent was worse than both combined.

With the link you provided I used a different browser (Samsung internet instead of chrome) on a different phone and it worked.

Re: Cant enter Yahoo mail desktop or app

Mark39 — Sat, 06 Apr 2024 07:22:52 GMT

@Queen87 glad you got there in the end. Don't hesitate to post again with any further Sky Yahoo Mail problems.