topic Re: Not receiving emails in Email

Not receiving emails

SharonWilkins — Thu, 28 Mar 2024 18:08:31 GMT

My email account isn't working and was told to contact you for further assistance

Daniel0210 — Thu, 28 Mar 2024 18:11:22 GMT

@SharonWilkins
You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.

I'll move your post to the Email board.

caesarome — Thu, 28 Mar 2024 19:26:19 GMT

@SharonWilkins wrote:

My email account isn't working

A few questions:

Do you login to the Sky website or use an app to access your emails ?

What is happening ?

Mark39 — Thu, 28 Mar 2024 19:52:39 GMT

@SharonWilkins wrote:

My email account isn't working and was told to contact you for further assistance

Do you see your emails if you log in here: https://www.sky.com/signin/email ?

If you can't log in, what's the error message?