topic Re: Changing Yahoo email password in Email

Changing Yahoo email password

spark240 — Thu, 28 Mar 2024 11:22:51 GMT

Hi, I belive my Yahoo email has been comprimised, and I want to change the password, but I can only seem to change the Sky password ( which is different the Yahoo mail one) .

How do I proceed with this ?

Re: Changing Yahoo email password

Mark39 — Thu, 28 Mar 2024 11:30:28 GMT

Yahoo Mail and Sky Yahoo Mail are different.

To change your Sky Yahoo Mail password, use the forgotten password link here: https://www.sky.com/signin

For Yahoo Mail, head over to the Yahoo website.

Re: Changing Yahoo email password

spark240 — Thu, 28 Mar 2024 11:32:28 GMT

Hi , Thanks or the reply...Ive been to the Yahoo site ad the reset password option wsnt available, and they told me this..

Thank you for providing the email address. If you have a Sky account, we are unable to assist with access issues or errors. Sky uses the Yahoo Mail platform, but the back-end network is operated by Sky. You can contact them directly here: https://help.yahoo.com/kb/frontier-rogers-bt-sky-account-sln25426.html

Re: Changing Yahoo email password

Mark39 — Thu, 28 Mar 2024 11:37:06 GMT

@spark240 if the email address has xxx @sky.com it's a Sky Yahoo Mail account, not Yahoo Mail and you need the link in my previous post

Re: Changing Yahoo email password

spark240 — Thu, 28 Mar 2024 12:13:28 GMT

Mm.mm....Ok I get the separation...I still dont quite understand why I have a Yahoo email account with one password and some sort of linked Yahoo / Sky account with a different password.

I Guess I will have to change the Sky one and see what happens...

Thanks 😉

Re: Changing Yahoo email password

caesarome — Thu, 28 Mar 2024 13:22:17 GMT

If your address ends in @Sky.com then it is a Sky emai address. If it ends in Yahoo.com then it is a Yahoo one so to reset the Sky password you just need to use this link:

https://skyid.sky.com/resetpassword/

Re: Changing Yahoo email password

jayach — Thu, 28 Mar 2024 13:58:04 GMT

@caesarome wrote:
If your address ends in @Sky.com then it is a Sky emai address. If it ends in Yahoo.com then it is a Yahoo one

And, if you have both, there is no actual link between them,