https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598236#M99010 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1439142">@john.curtis9</a>&nbsp;</P> <P>To do this you need to turn two step authentication off then you can set it up again with your new number.</P> <P>&nbsp;</P> <P>To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.</P> <P><BR />When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.</P> <P>&nbsp;</P> <P>Help can also be found here on how to turn this off and/or change your number:<BR /><A href="https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification" target="_blank">https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification</A></P> Tue, 26 Mar 2024 21:36:12 GMT caesarome 2024-03-26T21:36:12Z https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598097#M98999 <P>Need your help to change mobile no.</P> Tue, 26 Mar 2024 18:27:34 GMT https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598097#M98999 john.curtis9 2024-03-26T18:27:34Z https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598101#M99000 <P>Did you make a separate note of your Recovery Code, as Sky recommended? If so, you can use it to turn off 2 step verification.</P> Tue, 26 Mar 2024 18:31:48 GMT https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598101#M99000 Mark39 2024-03-26T18:31:48Z https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598236#M99010 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1439142">@john.curtis9</a>&nbsp;</P> <P>To do this you need to turn two step authentication off then you can set it up again with your new number.</P> <P>&nbsp;</P> <P>To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.</P> <P><BR />When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.</P> <P>&nbsp;</P> <P>Help can also be found here on how to turn this off and/or change your number:<BR /><A href="https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification" target="_blank">https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification</A></P> Tue, 26 Mar 2024 21:36:12 GMT https://helpforum.sky.com/t5/Email/Unable-to-access-account-lost-password-Can-t-get-verification-codes-due-to-new-mobile-number/m-p/4598236#M99010 caesarome 2024-03-26T21:36:12Z