topic Re: Can't opem my yahoo mail app it keeps crashing in Email

Can't open my yahoo mail app it keeps crashing

royal+mail69 — Mon, 04 Mar 2024 13:23:09 GMT

Yahoo mail app keeps crashing

Yahoo app disappears

ScottC73 — Tue, 27 Feb 2024 15:01:54 GMT

My yahoo app disappears when you press it. E mails working when logging on desk top. Tried deleting and reinstalling and rebooting. iPhone 11. All other apps fine. Any ideas ?

Re: Can't opem my yahoo mail app it keeps crashing

Mark39 — Tue, 27 Feb 2024 15:40:44 GMT

Yes, there have been several posts on this. Looks like a bug in the app. You can log in to your email here pending a fix from Yahoo: https://www.sky.com/signin/email

Sky / Yahoo email stopped working on mobile

Robertof+Ladywell — Tue, 27 Feb 2024 16:16:28 GMT

Sky / Yahoo email has just, today, stopped working on my Google Pixel 4a mobile phone. It still works on my computer. I have rebooted the phone, run anti virus, and uninstalled and re-installed the Yahoo app. HELP!

Re: Sky / Yahoo email stopped working on mobile

Mark39 — Tue, 27 Feb 2024 16:22:22 GMT

If you're using the Yahoo app, a quick look through recent posts will indicate there appears to be a bug with the app which Yahoo will need to fix.

My email has stopped working on my phone and pad. a

homer57 — Tue, 27 Feb 2024 16:35:07 GMT

any help would be appreciated

Re: My email has stopped working on my phone and pad. a

Mark39 — Tue, 27 Feb 2024 16:41:13 GMT

Joined several posts in this thread relating to the Yahoo Mail app.

Re: Can't opem my yahoo mail app it keeps crashing

Robertof+Ladywell — Tue, 27 Feb 2024 16:45:08 GMT

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

Re: Can't opem my yahoo mail app it keeps crashing

Mark39 — Tue, 27 Feb 2024 16:54:10 GMT

@Robertof+Ladywell wrote:

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

It appears to be. Meanwhile you can still log in here: https://www.sky.com/signin/email

Re: Can't opem my yahoo mail app it keeps crashing

jayach — Tue, 27 Feb 2024 17:01:34 GMT

Or you could try using a different app, such as Outlook.

outlook - Android Apps on Google Play

Re: Can't opem my yahoo mail app it keeps crashing

Davidt01 — Tue, 27 Feb 2024 18:36:23 GMT

Link just goes to blank screen on my mobile.

Re: Can't opem my yahoo mail app it keeps crashing

caesarome — Wed, 28 Feb 2024 05:48:15 GMT

@Davidt01

That link works mie for me so if you are still having issues with the Yahoo email app then give this a try:

https://twitter.com/YahooCare/status/1762630726850146314

Re: Can't opem my yahoo mail app it keeps crashing

Jim35 — Wed, 28 Feb 2024 06:45:23 GMT

You can open a Gmail account and add your yahoo account to it.

All your emails from Yahoo will go to your Gmail as well.

I keep both accounts linked in case one goes down.

Re: Can't opem my yahoo mail app it keeps crashing

Debra2000 — Wed, 28 Feb 2024 07:53:48 GMT

Logging in through MySky doesn't help either. Still crashes.

Re: Can't opem my yahoo mail app it keeps crashing

Yvonne50 — Wed, 28 Feb 2024 08:55:00 GMT

For issues with Yahoo app. Go into settings then apps. Once on yahoo app go to storage and clear data. Then app will open and emails return. Hope this helps

Re: Can't opem my yahoo mail app it keeps crashing

KevNewMedia — Wed, 28 Feb 2024 11:11:40 GMT

Hi Everyone

Thanks for highlighting this problem.

This wasn't a problem with your Sky email service, but an issue with the Yahoo app. This should now be resolved. You may need to delete and reinstall the app, to get back up and running.

Re: Can't opem my yahoo mail app it keeps crashing

Victoria13 — Wed, 28 Feb 2024 11:36:29 GMT

Still not working for me?? Cleared data, chache before uninstalling. Reinstalled go to sign in again now get to verification code stage with no code being sent through??? Permissions checked and allowed.

Re: Can't open my yahoo mail app it keeps crashing

Roch1985 — Thu, 29 Feb 2024 00:11:34 GMT

Hi i have deleted and reinstalled my MAIL app on my iphone 24 plus and when i go to add another account and put my yahoo details in, they are corrext but it keeps bouncing me out. As a consequence i have also lost the names in my whats app chat list?

please please help as i am expecting important emails and need to get them back 🤯 @KevNewMedia

Re: Can't open my yahoo mail app it keeps crashing

Mark39 — Thu, 29 Feb 2024 07:59:30 GMT

@Roch1985 yours is a different issue. The problem posted here concerns the Yahoo Mail app.

The Mail app used on iOS devices appears to have intermittent problems connecting and is awaiting a fix from Apple. You could use a different email app or log in online using your browser via Sky.com

Re: Can't opem my yahoo mail app it keeps crashing

LordLydford — Fri, 01 Mar 2024 10:48:09 GMT

I have the same problem and have now deleted my sky yahoo account and cannot now recreate it