topic Re: Unable to receive emails from one person in Email

Unable to receive emails from one person

Laura1326 — Fri, 15 Mar 2024 09:29:36 GMT

Help. I am receiving emails. But not emails from my husband. Whilst some might argue that this is no bad thing, it's driving me mad. I have no idea why.

I can send him emails and he receives them. His emails to me are met with the following message 'Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.'.

Why and how do i fix it?

Re: Unable to receive emails from one person

Mark39 — Fri, 15 Mar 2024 10:14:24 GMT

I doubt it's anything you've done nor anything you can do about it. Over the last week or so there have been several reports of emails from some email domains not being received. Some have been resolved over the last couple of days so it might sort itself out shortly. The alternative is to report it to Sky....

Re: Unable to receive emails from one person

jayach — Fri, 15 Mar 2024 11:25:37 GMT

Would he be using a Hotmail, or other Microsoft based domain?

There seems to be some problem with Sky|Yahoo receiving from those domains, so I don't think there is anything you personally can do to resolve it.

Re: Unable to receive emails from one person

Laura1326 — Fri, 15 Mar 2024 11:29:02 GMT

It's from an outlook account and is a recent development. Received an email from him on 11th March, not since.

Re: Unable to receive emails from one person

caesarome — Fri, 15 Mar 2024 13:28:49 GMT

@Laura1326

Outlook is Microsoft so that would explain why the emails are not coming through as per @jayach post.

Re: Unable to receive emails from one person

a_rouf — Wed, 17 Apr 2024 20:59:41 GMT

I am having a similar problem, where i am not receiving emails from one person, on a live.co.uk account, which i understand is Microsoft.

I cannot find where i can report this without having to ring. Can anyone advise what to do? All other emails seem to be coming through fine. Thanks