https://helpforum.sky.com/t5/Email/Emails-sent-by-specific-sender-are-not-being-received/m-p/4582120#M98613 <P>Emails that are sent from a specific domain are not being received. I have checked junk and spam folders and my list of blocked users. The mails they are sending are for account recovery authentication. Because these emails are not being delivered I cannot recover my account. I have been in contact with the domain in question using an alternative email address and they think that<SPAN>&nbsp;my email has been configured to prevent email from their domain being received normally. They say this usually happens when an account has been compromised, to make the account more difficult to be recovered. They suggest I contact my email provider for support. Emails from all other senders are being received normally. Any help at all will be much appreciated.&nbsp;</SPAN></P> Thu, 07 Mar 2024 17:11:54 GMT Jonboy2024 2024-03-07T17:11:54Z https://helpforum.sky.com/t5/Email/Emails-sent-by-specific-sender-are-not-being-received/m-p/4582120#M98613 <P>Emails that are sent from a specific domain are not being received. I have checked junk and spam folders and my list of blocked users. The mails they are sending are for account recovery authentication. Because these emails are not being delivered I cannot recover my account. I have been in contact with the domain in question using an alternative email address and they think that<SPAN>&nbsp;my email has been configured to prevent email from their domain being received normally. They say this usually happens when an account has been compromised, to make the account more difficult to be recovered. They suggest I contact my email provider for support. Emails from all other senders are being received normally. Any help at all will be much appreciated.&nbsp;</SPAN></P> Thu, 07 Mar 2024 17:11:54 GMT https://helpforum.sky.com/t5/Email/Emails-sent-by-specific-sender-are-not-being-received/m-p/4582120#M98613 Jonboy2024 2024-03-07T17:11:54Z https://helpforum.sky.com/t5/Email/Emails-sent-by-specific-sender-are-not-being-received/m-p/4582126#M98614 <P>I would suggest changing your email address with this site so that you can receive&nbsp;these verification emails as I don't think there is going to be anyway to recover them as it stands.</P> Thu, 07 Mar 2024 17:19:42 GMT https://helpforum.sky.com/t5/Email/Emails-sent-by-specific-sender-are-not-being-received/m-p/4582126#M98614 caesarome 2024-03-07T17:19:42Z