topic Re: Unable to add sky email to iPhone in Email

Unable to add sky email to iPhone

Catmain — Sat, 24 Feb 2024 15:21:38 GMT

I had to delete my sky.com account from my iPhone but it’s not letting me add it again.. When i select yahoo then enter the details, it spins for a bit then goes back to the selection screen. Any idea why this is happening? Thanks

Re: Unable to add sky email to iPhone

caesarome — Sat, 24 Feb 2024 16:09:25 GMT

Try selecting "Other" then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Re: Unable to add sky email to iPhone

Catmain — Sun, 25 Feb 2024 08:59:24 GMT

This worked. Thank you very much.