https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569187#M98343 <P>Have noticed that a good few of emails that have been sent to me - for some reason are 'automatically' going into my 'deleted' folder - instead of my inbox(?)&nbsp;</P><P>&nbsp;</P><P>Can anyone advise how/if I can sort this?</P><P>&nbsp;</P><P>TIA</P><P>&nbsp;</P> Wed, 21 Feb 2024 19:20:39 GMT 5nap1c55 2024-02-21T19:20:39Z https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569187#M98343 <P>Have noticed that a good few of emails that have been sent to me - for some reason are 'automatically' going into my 'deleted' folder - instead of my inbox(?)&nbsp;</P><P>&nbsp;</P><P>Can anyone advise how/if I can sort this?</P><P>&nbsp;</P><P>TIA</P><P>&nbsp;</P> Wed, 21 Feb 2024 19:20:39 GMT https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569187#M98343 5nap1c55 2024-02-21T19:20:39Z https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569197#M98344 <P>Login to your online account:</P> <P>&nbsp;</P> <P><A href="https://skyid.sky.com/signin/email/" target="_blank">https://skyid.sky.com/signin/email/</A></P> <P><BR />Go to Settings &gt; More Settings &gt; Filters and remove anything here that is showing that emails should go to trash.</P> <P>&nbsp;</P> <P>More help from Sky here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/emails-automatically-being-sent-to-trash" target="_blank">https://www.sky.com/help/articles/emails-automatically-being-sent-to-trash</A></P> Wed, 21 Feb 2024 19:28:14 GMT https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569197#M98344 caesarome 2024-02-21T19:28:14Z https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569219#M98345 <P>Thank you&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;for your assistance .... will get this sorted now <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 21 Feb 2024 19:42:08 GMT https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569219#M98345 5nap1c55 2024-02-21T19:42:08Z https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569225#M98346 <P>If you do need to remove a filter and you are sure you didn't set it up then to be on the safe side it might be worth changing your password:</P> <P>&nbsp;</P> <P><A href="https://skyid.sky.com/resetpassword/" target="_blank">https://skyid.sky.com/resetpassword/</A></P> Wed, 21 Feb 2024 19:46:58 GMT https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569225#M98346 caesarome 2024-02-21T19:46:58Z https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569295#M98350 <P>Thank you! :-))</P> Wed, 21 Feb 2024 21:05:04 GMT https://helpforum.sky.com/t5/Email/have-found-that-some-of-my-emails-are-automatically-going-in-to-recycle-bin-before-I-even-know/m-p/4569295#M98350 5nap1c55 2024-02-21T21:05:04Z