topic Re: Linking Sky Email to Outlook 365 on desktop in Email

Linking Sky Email to Outlook 365 on desktop

Gromit72 — Sun, 18 Feb 2024 14:56:29 GMT

For years I have my sky email linked to Outlook 365 on my desktop PC - but recently that failed.
No I cannot reconnect or fix the link so that outlook downloads my emails from Sky.

I have tried to re-connect with a sky app password, and my email password - but both fail.

I have tried to set it up as a POP account and an IMAP accound, but cannot find which Sky/Yahoo email should be.

Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.
Any help would be welcomed.

Re: Linking Sky Email to Outlook 365 on desktop

Mark39 — Sun, 18 Feb 2024 15:08:30 GMT

Sky's help here explains what settings you need for Outlook 365: https://www.sky.com/help/home/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky-yahoo-mail

You'll need to use an app password in place of your normal Sky Yahoo Mail login password. There's a link to the app password generator in the help above.

Re: Linking Sky Email to Outlook 365 on desktop

caesarome — Sun, 18 Feb 2024 16:16:42 GMT

@Gromit72 wrote:

Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email