topic Re: Sky email in Email

Sky email

Kel3 — Wed, 31 Jan 2024 17:44:44 GMT

Need some help moved to another broadband from sky, would really like to keep my email address as it a family one what servers do I use for my emails whe

at home do I still keep using the sky one or change to new broadband providers one, getting error messages with emails when home but seems to work ok when away from home. Sorry no clued upon this and can't seem to find info I'm looking for online.

Thanks

Re: Sky email

GD1 — Wed, 31 Jan 2024 18:49:49 GMT

@Kel3 Is Sky/Yahoo your email provider?

Re: Sky email

Kel3 — Wed, 31 Jan 2024 19:25:03 GMT

Yeh it is , keep getting error message when trying to load emails but works fine when out and away from the house. 🤦🏻‍♀️

Re: Sky email

GD1 — Wed, 31 Jan 2024 19:28:29 GMT

@Kel3 Your post has been moved to the email forum where you will get better help as it's an email query rather than broadband issue

Re: Sky email

caesarome — Wed, 31 Jan 2024 19:34:33 GMT

You can access your emails here even if you are no longer a Sky customer as doing this at least once per month should keep the email account open:

https://skyid.sky.com/signin/email/

As for the servers try these:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

Re: Sky email

jayach — Thu, 01 Feb 2024 00:36:13 GMT

@Kel3

There should be no difference when accessing your Sky email from a different ISP.

Just what problems are you experiencing?