https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528953#M97613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3943054">@Ceri2</a>&nbsp;</P> <P>When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.</P> <P><BR />To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.</P> <P>&nbsp;</P> <P>You can then set it up gain by supplyig your new phone number if needs be.</P> Sat, 06 Jan 2024 12:09:26 GMT caesarome 2024-01-06T12:09:26Z https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528894#M97611 <P>I've had a new mobile number which I have sent you. I can't get in my emails has its sending a code to my old mobile number. Please help</P> Sat, 06 Jan 2024 11:18:29 GMT https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528894#M97611 Ceri2 2024-01-06T11:18:29Z https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528917#M97612 <P>Did you make a separate note of the Recovery Code, as recommended when you set up two step verification (2FA)? If so you can use it to turn off 2FA, then set it up again using your new mobile number.</P> Sat, 06 Jan 2024 11:44:10 GMT https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528917#M97612 Mark39 2024-01-06T11:44:10Z https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528953#M97613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3943054">@Ceri2</a>&nbsp;</P> <P>When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.</P> <P><BR />To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.</P> <P>&nbsp;</P> <P>You can then set it up gain by supplyig your new phone number if needs be.</P> Sat, 06 Jan 2024 12:09:26 GMT https://helpforum.sky.com/t5/Email/Sky-yahoo/m-p/4528953#M97613 caesarome 2024-01-06T12:09:26Z