topic Re: Missing Email from folder in Email

Missing Email from folder

EdJ — Sat, 30 Dec 2023 18:48:35 GMT

I had set up a folder to store emails with important information. I've noticed today that the folder is completely empty. I've definitely not deleted the emails and I've checked trash just in case. Could this be a Yahoo fault and they will reappear at some point? Any help or advice much appreciated. Thanks

Re: Missing Email from folder

caesarome — Sat, 30 Dec 2023 19:26:39 GMT

@EdJ wrote:

Could this be a Yahoo fault and they will reappear at some point?

It could be because this does happen with Yahoo which might be why they offer a possible way to retrieve these emails and while there is no guarantee it will work it is worth a try:

https://help.yahoo.com/kb/SLN2552.html

Re: Missing Email from folder

Mark39 — Sat, 30 Dec 2023 19:48:22 GMT

Have you checked your email here: https://www.sky.com/signin/email

Re: Missing Email from folder

EdJ — Sat, 30 Dec 2023 20:13:15 GMT

Yes, I've checked using that link as well, but all my emails are gone. Hopefully the restore request to Yahoo will get it sorted. Too many emails that I can't afford to lose.