topic Blocked email in Email

Blocked email

Bibs6162 — Thu, 30 Nov 2023 09:50:55 GMT

I've suddenly stopped receiving emails from my daughters email account - the message that she's had is that it's something to do with my account rather than hers.

I've checked and it's not in my 'blocked senders' list in Yahoo.

Does anyone have any ideas on how I can sort this problem please ?

Re: Blocked email

caesarome — Thu, 30 Nov 2023 09:53:59 GMT

Word for word what does the error message say and I presume this is something she is seeing when trying to send an email to you ?

Re: Blocked email

Bibs6162 — Thu, 30 Nov 2023 11:44:53 GMT

Your message couldn't be delivered. Despite repeated attempts to contact the recipients email system, it didn't respond.

Contavt the recipient by some other means and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. It's likely the recipients email admin is the only one who can fix this problem.

Re: Blocked email

caesarome — Thu, 30 Nov 2023 11:59:23 GMT

What email account dies your daughter have, is it a Hotmail one ?

Can you receive emails from other addresses/accounts ?

Re: Blocked email

Bibs6162 — Fri, 01 Dec 2023 08:27:15 GMT

It's a hotmail account and is the only accont that i'm not receiving from as far as I know, but others she is sending to are recieving ok so i supect it is my receiving them were the issue is.

Re: Blocked email

Mark39 — Fri, 01 Dec 2023 08:32:06 GMT

As you can see from this thread there's an issue with emails from Hotmail. I'm also not receiving emails sent from Hotmail: https://helpforum.sky.com/t5/Email/E-Mail-from-hot-mail-being-blocked/m-p/4495774#M97246