topic Re: Not receiving emails after hacking fix completed in Email

Not receiving emails after hacking fix completed

Macca1510 — Thu, 16 Nov 2023 18:22:52 GMT

I had my email hacked earlier. Spent a couple of hours on the phone with Sky support. They have linked my gmail email address with my Sky account, but I am not receiving emails sent to my gmail address in my Yahoo Sky in-box. Anyone got any advice? All my contacts and email folders are in my Yahoo/Sky account, so I'd like to carry on using this if I can. Anyone able to help please?!

Thanks

Re: Not receiving emails after hacking fix completed

jayach — Thu, 16 Nov 2023 19:09:56 GMT

@Macca1510 wrote:
Spent a couple of hours on the phone with Sky support. They have linked my gmail email address with my Sky account, but I am not receiving emails sent to my gmail address in my Yahoo Sky in-box.

Goodness knows how they have done that, (if they have, I very much doubt it)

To get your Sky email working again see if @caesarome's post here helps:

https://helpforum.sky.com/t5/Email/Emails-not-coming-into-my-SKY-account/m-p/4481160#M97048

Re: Not receiving emails after hacking fix completed

Macca1510 — Thu, 16 Nov 2023 19:16:25 GMT

Thanks! I'll give that a go.