topic Not receiving all emails in Email

Not receiving all emails

Rachelpw — Fri, 27 Oct 2023 12:00:29 GMT

I am not able to recieve emails for my other email address this stopped working since 18th October

I recieved all emails prior to this date.

My son sent messsage and message bounced back with error code SMTP 421 Yahoo

Can you help with geyying me set back up

Thank you

Rachel

Re: Not receiving all emails

Mark39 — Fri, 27 Oct 2023 12:26:52 GMT

@Rachelpw see Yahoo's help here. Seems to be a problem at the sender's end:

https://senders.yahooinc.com/smtp-error-codes/?guccounter=1&guce_referrer=aHR0cHM6Ly9zZWFyY2guYnJhdmUuY29tLw&guce_referrer_sig=AQAAAI4TqfCt-xBEMSot-UA2oKRnVJsFO1iWbKubXewk7l7c1blC381MbY2xG0jklwZlb5-mLATsa4ehLVDnSgh3x5M8eX31m2ZsLiysw-1SwU4PrXwmiQLzGt3UqDdQ5-G4xDaFQrHG_qkcZF8zA0amNVaOdVbApI-bBE1f8q7CCWJr

Re: Not receiving all emails

jayach — Fri, 27 Oct 2023 15:20:13 GMT

@Rachelpw wrote:
Hi

I am not able to recieve emails for my other email address this stopped working since 18th October

Are you saying you have 2 Sky email addresses?

If so have you tried emailing yourself between the addresses? The error messages (should you get them) may be able to pinpoint the problem.

Re: Not receiving all emails

Rachelpw — Fri, 27 Oct 2023 16:55:23 GMT

one email is not sky one is my business wesite email address that i have had problems with previously for years this has not been an issue until recently i noticed they are not coming through and i'm not great with technology so not sure whats happened and why they have stopped coming through to my sky account...

Re: Not receiving all emails

jayach — Sat, 28 Oct 2023 13:06:59 GMT

Without knowing how you had arranged for emails to your business email address to appear in your Sky email (possibly forwarded?) it's not possible to suggest a reason as to why it has stopped working.