topic How doe I remove 2 Step Verification from my Yahoo/sky email account in Email

How doe I remove 2 Step Verification from my Yahoo/sky email account

JulieRoalf — Sat, 14 Oct 2023 16:55:12 GMT

Accidentally set up 2 Step Verification on my phone for Yahoo/ Sky email account but it has also set it for my husband's phone but sends the code to my phone. OK if we are together but a real pain when we are not. How can I cancel the verification and just go back to password???

Re: How doe I remove 2 Step Verification from my Yahoo/sky email account

caesarome — Sun, 15 Oct 2023 08:53:52 GMT

@JulieRoalf

When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.

Re: How doe I remove 2 Step Verification from my Yahoo/sky email account

RobG21 — Tue, 17 Oct 2023 18:41:30 GMT

I have the recovery code, but whenever I enter it, it says not recognised! Help!!

Re: How doe I remove 2 Step Verification from my Yahoo/sky email account

Mark39 — Tue, 17 Oct 2023 18:51:20 GMT

@RobG21 wrote:

I have the recovery code, but whenever I enter it, it says not recognised! Help!!

You can only enter the Recovery Code after selecting the 'can't sign in with code' link. It won't work if you simply enter it into the password box.