topic Re: forgot two step recovery code in Email

forgot two step recovery code

Marnie16 — Thu, 12 Oct 2023 20:05:08 GMT

I cannot access my email account.

I have forgotten my 2 step recovery code and am blocked out of getting into my email account

Mark39 — Thu, 12 Oct 2023 20:13:20 GMT

Are you not still receiving verification codes?

Marnie16 — Thu, 12 Oct 2023 20:18:57 GMT

yes. its not coming through to my mobile either.

will have toring sky tomorrow. I am locked out of my email account

Mark39 — Thu, 12 Oct 2023 20:40:50 GMT

Yes, give them a call, but I'm not at all sure they'll be able to help.

jayach — Thu, 12 Oct 2023 21:04:10 GMT

@Mark39 wrote:
Yes, give them a call, but I'm not at all sure they'll be able to help.

Do let us know if they can help, your problem is happening quite often on the forum.