topic Re: fully visible Individual emails wont load in Email

fully visible Individual emails wont load

pontyjack — Wed, 11 Oct 2023 09:35:43 GMT

Inbox fully visible but messages wont load

Re: fully visible Individual emails wont load

caesarome — Wed, 11 Oct 2023 12:19:06 GMT

How do you access your emails, do you login to the Sky website is so try clearing your web browsers cache then close down the browser before trying again.

If this doesn't work see if using an alternative browser fixes it for you,

Re: fully visible Individual emails wont load

pontyjack — Wed, 11 Oct 2023 12:20:44 GMT

Changing from Chrome to Edge solved the problem but not sure why it happened in the first place?

Re: fully visible Individual emails wont load

caesarome — Wed, 11 Oct 2023 12:27:43 GMT

Did you try clearing Chrome's cache ?

Re: fully visible Individual emails wont load

pontyjack — Wed, 11 Oct 2023 12:28:52 GMT

Any advice on how to do that? Other applications working fine in chrome eg bank

Re: fully visible Individual emails wont load

caesarome — Wed, 11 Oct 2023 12:30:17 GMT

Go to settings then type in cache and clear whatever you want. You should be able to leave the login one ticked.