topic Re: Reporting email scams to abuse@sky.com in Email

Reporting email scams to abuse@sky.com

Donald2002 — Tue, 26 Sep 2023 10:06:54 GMT

Having reported a few instances in the past week every single email to this account has bounced. I have reported many scam emails to Sky in the past none of which were ever acknowledged and so maybe the new emails bouncing makes no difference?

This is the message received back:

+++++++++++++++++++++++++++++++++++++++

Sorry, we were unable to deliver your message to the following address.

abacus @ sns. b s k y b. com
No mx record found for domain

Re: Reporting email scams to abuse@sky.com

jayach — Tue, 26 Sep 2023 10:12:14 GMT

@Donald2002 wrote:
Having reported a few instances in the past week every single email to this account has bounced. I have reported many scam emails to Sky in the past none of which were ever acknowledged and so maybe the new emails bouncing makes no difference?

This is the message received back:
+++++++++++++++++++++++++++++++++++++++
Sorry, we were unable to deliver your message to the following address.

abacus @ sns. b s k y b. com
No mx record found for domain

Sky do not acknowledge reports to the abuse address (AFAIK), but that address you are trying to use is not the abuse address.

Re: Reporting email scams to abuse@sky.com

Donald2002 — Tue, 26 Sep 2023 10:14:37 GMT

It's the email address on the Sky website still. I looked just 20 minutes ago. Thanks for the response though.

Regards

Re: Reporting email scams to abuse@sky.com

Mark39 — Tue, 26 Sep 2023 10:31:07 GMT

@Donald2002 wrote:

It's the email address on the Sky website still. I looked just 20 minutes ago. Thanks for the response though.

Regards

The bounce message indicates that you sent the email to abacus @ sns. b s k y b. com, which unsurprisingly couldn't be found. A typo, I assume.

Re: Reporting email scams to abuse@sky.com

Donald2002 — Tue, 26 Sep 2023 10:41:06 GMT

It's on this page underneath the URL that saus abuse@sky.com

Scams calls, emails or texts | Sky Help | Sky.com

Re: Reporting email scams to abuse@sky.com

Mark39 — Tue, 26 Sep 2023 10:45:21 GMT

That's the correct address, but the bounce message indicates that it's not where you sent your email.

Re: Reporting email scams to abuse@sky.com

Donald2002 — Tue, 26 Sep 2023 11:08:35 GMT

Or maybe there's a forwarding rule on the abuse@sky.com mailbox??