topic Re: 2 step verification 6 digit code. in Email

2 step verification 6 digit code.

longraider — Wed, 16 Aug 2023 18:52:14 GMT

Hi all.

I am trying to set up 2 step verification but my mobile phone is not receiving the 6 digit code.

I have recently moved to Spusu as my mobile provider.

Can anyone here perhaps suggest why I am not receiving the code.

Thank you in advance.

Re: 2 step verification 6 digit code.

caesarome — Wed, 16 Aug 2023 19:01:49 GMT

Perhaps your mobile network isn't letting them through for some reason so have you spoken to them seeing as they appear to be new to the UK ?

Re: 2 step verification 6 digit code.

longraider — Wed, 16 Aug 2023 21:15:35 GMT

@caesaromethank you for responding. Yes, I have contacted them and they do not understand why this is happening. To be honest I think it is down to my mobile provider. When people call me they always ask if I'm abroad due to my ring tone.

I guess I just wanted to make sure that others had not experienced this as I am probably in the minority being on Spusu.

Re: 2 step verification 6 digit code.

jayach — Wed, 16 Aug 2023 23:22:50 GMT

I had never heard of Spusu, they appear to be Australian, but if they are providing a mobile service that shouldn't matter.

It's unlikely anyone else has experienced this, as I doubt there is anyone else is using that supplier.

Re: 2 step verification 6 digit code.

qwerty60 — Thu, 23 Nov 2023 15:52:28 GMT

i am having trouble with the verification code too. It never turns up when trying to log in on computer.

Re: 2 step verification 6 digit code.

Mark39 — Thu, 23 Nov 2023 16:12:00 GMT

@qwerty60 wrote:

i am having trouble with the verification code too. It never turns up when trying to log in on computer.

You can always turn it off using your Recovery Code, it if becomes inconvenient.

Re: 2 step verification 6 digit code.

qwerty60 — Thu, 23 Nov 2023 16:20:03 GMT

thanks for the reply. unfortunatley i dont remember that. it was a long time ago when i signed up.

Re: 2 step verification 6 digit code.

caesarome — Thu, 23 Nov 2023 16:27:56 GMT

The only other way to access your emails would be via an app or programs like Outlook or Thuderbrd as you don't require a pin to use these.