topic Re: email error code 500 in Email

email error code 500

I+Plews — Fri, 28 Jul 2023 20:13:17 GMT

When I try to access my sky.com email on my chrome laptop ( I was able to access my emails this afternoon), I get a message saying error code 500 The following appears, "This page isn’t working skyidapp.sky.com is currently unable to handle this request. HTTP ERROR 500" I can access my email via my mobile phone, but I can't anser emails via phone

Re: email error code 500

Mark39 — Fri, 28 Jul 2023 20:18:53 GMT

Try closing your browser and clearing your browser cache. Or try using a different browser.

Re: email error code 500

KG01 — Thu, 10 Aug 2023 08:03:43 GMT

Doing what you said did work. I was told by Sky it wouldnt happen again. It has and i repeated the clearing data thing and its working again. do you think I/we will have to keep doing this /

Regards

Re: email error code 500

Mark39 — Thu, 10 Aug 2023 08:47:36 GMT

@KG01 wrote:

Doing what you said did work. I was told by Sky it wouldnt happen again. It has and i repeated the clearing data thing and its working again. do you think I/we will have to keep doing this /

Regards

It shouldn't be necessary to keep doing it. It it does persist, check your browser settings - there's usually an option to automatically delete cookies when you close it. That might be an inconvenience with other websites however.

Re: email error code 500

KG01 — Thu, 10 Aug 2023 09:51:26 GMT

Many Thanks Mark. Funnily enough there is a little red tag thing saying about Blocked cookies but it wont go away ?

I will see how it goes. You can probably tell, I am not tech savvy, am also old !

Thanks Again