topic Re: Old sky email account in Email

Old sky email account

Big+taffster — Tue, 18 Jul 2023 12:42:49 GMT

I'm trying to access my old email account as I have had some important documents sent to it, the company won't resend them to my new email as the original email thread is on my sky.com address... is there anyway to see if I can access this account? I've tried logging in but it says the account is locked.

Re: Old sky email account

caesarome — Tue, 18 Jul 2023 12:52:49 GMT

@Big+taffster

When did you last login to it because if it has been quite a while it might have been closed for good.

Re: Old sky email account

jayach — Tue, 18 Jul 2023 15:45:41 GMT

@Big+taffster wrote:
I've tried logging in but it says the account is locked.

If t says it is locked, you should have been given a number to call.

Can you log in here: https://www.sky.com/myaccount/my-details?

Does this offer any help:

How to unlock your sky.com account | Sky Help | Sky.com