https://helpforum.sky.com/t5/Email/Junk-folder/m-p/4364651#M94892 <P>Have a look at your filter settings:</P> <P>&nbsp;</P> <P>Settings &gt; More Settings &gt; Filters and set it up so emails from this contact is moved to a different folder or your inbox.</P> <P>&nbsp;</P> <P>Also mark the email as not spam if it does keep ending up in the junk folder.</P> Tue, 18 Jul 2023 10:46:33 GMT caesarome 2023-07-18T10:46:33Z https://helpforum.sky.com/t5/Email/Junk-folder/m-p/4364603#M94891 <P>How do I stop emails from a genuine contact going to junk folder</P> Tue, 18 Jul 2023 10:08:46 GMT https://helpforum.sky.com/t5/Email/Junk-folder/m-p/4364603#M94891 tag1 2023-07-18T10:08:46Z https://helpforum.sky.com/t5/Email/Junk-folder/m-p/4364651#M94892 <P>Have a look at your filter settings:</P> <P>&nbsp;</P> <P>Settings &gt; More Settings &gt; Filters and set it up so emails from this contact is moved to a different folder or your inbox.</P> <P>&nbsp;</P> <P>Also mark the email as not spam if it does keep ending up in the junk folder.</P> Tue, 18 Jul 2023 10:46:33 GMT https://helpforum.sky.com/t5/Email/Junk-folder/m-p/4364651#M94892 caesarome 2023-07-18T10:46:33Z