topic Re: News ail address not syncing in Email

News ail address not syncing

nickysteele — Sun, 02 Jul 2023 14:30:45 GMT

Hi folks,set up a new email address for my wife and it's not syncing. Doe anyone know a idiot proof guide to fixing this please?

Re: News ail address not syncing

Mark39 — Sun, 02 Jul 2023 14:39:00 GMT

I'm confused. Sky haven't allowed new Sky Yahoo Mail addresses for some considerable time, so I'm unclear how this relates to Sky Yahoo Mail?

Re: News ail address not syncing

caesarome — Sun, 02 Jul 2023 15:17:21 GMT

Do you mean you have added a Sky email account to a program or an app like Outlook, if so more details are needed here for us to help.

Re: News ail address not syncing

nickysteele — Sun, 02 Jul 2023 15:51:18 GMT

Just added a new email address for my wife as well as my existing one.

Re: News ail address not syncing

caesarome — Sun, 02 Jul 2023 15:56:30 GMT

You still haven't explained yourself very well I'm afraid so my question above still stands.

Re: News ail address not syncing

Mark39 — Sun, 02 Jul 2023 16:24:33 GMT

@nickysteele wrote:

Hi folks,set up a new email address for my wife and it's not syncing. Doe anyone know a idiot proof guide to fixing this please?

On the face of it, that means you've created a new email address for your wife. But it can't be a new Sky Yahoo Mail email address. So I'm struggling to see the connection with Sky Yahoo Mail....

Re: News ail address not syncing

nickysteele — Sun, 02 Jul 2023 18:10:51 GMT

The email address I created ends in @sky.com. After receiving 2 emails initially it then just says 'not syncing' along side it. Asking how to remedy this please? Thanks.

Re: News ail address not syncing

jayach — Sun, 02 Jul 2023 18:16:17 GMT

When (and how?) did you create this? It's not been possible to create new Sky emails for at least 2 years.

Can you login with this new account here:

https://skyid.sky.com/signin/email

Re: News ail address not syncing

caesarome — Sun, 02 Jul 2023 18:30:31 GMT

@jayach wrote:

When (and how?) did you create this?

And where ?

Re: News ail address not syncing

nickysteele — Tue, 04 Jul 2023 10:16:03 GMT

Thanks everyone. So i suppose my new question is........how do i set up a new email address for my wife please?

Re: News ail address not syncing

Mark39 — Tue, 04 Jul 2023 10:17:39 GMT

Sky don't allow new,Sky Yahoo Mail addresses, so,your wife will need to sign up with another provider, such as Gmail.

Re: News ail address not syncing

caesarome — Tue, 04 Jul 2023 10:25:41 GMT

You will be unable to setup a new Sky email address as this stopping being an option a number of years ago so if you want a new one there is Gmail from Google or Outlook.com from Microsoft that you could set one up with instead.

Re: News ail address not syncing

nickysteele — Tue, 04 Jul 2023 10:50:33 GMT

Thanks very much for your time. Much appreciated.