topic 2 step verification issue in Email

2 step verification issue

trickertracker — Fri, 30 Jun 2023 16:49:47 GMT

I recently heard from a pension I pay into that a cyber attack had occurred and one tip was to set up 2 step verification on email accounts.

I have tried today but every time I click on thelink nothing happens.

Is there an issue or something else I need to do?

Thanks

Re: 2 step verification issue

Mark39 — Fri, 30 Jun 2023 16:58:06 GMT

Sky Yahoo Mail doesn't support 2 factor authentication. Be sure to have a strong password, for example, at least 8 characters, a mix of letters, number and special characters and not a word you might find in a dictionary.

Re: 2 step verification issue

trickertracker — Fri, 30 Jun 2023 17:15:55 GMT

I clicked on help and the security section. Then 2 SV came up - when clicke don it highlighted etc but did no more. Why is it there then if not in use? Thanks for your reply

Re: 2 step verification issue

jayach — Fri, 30 Jun 2023 17:51:53 GMT

That's because you are looking at the Yahoo help pages, not the Sky ones.

Even though Yahoo label some of them as Sky|Yahoo, they are just re-branded Yahoo pages.