topic Re: Unreadable emails in my Sky inbox in Email

Unreadable emails in my Sky inbox

FrankC — Wed, 28 Jun 2023 08:16:03 GMT

Hi,

I'm receiving emails into my Sky account inbox that are unreadable. They appear to be written in some sort of software code or script. Any suggestions how to resolve this issue? Thanks Frank

Re: Unreadable emails in my Sky inbox

Mark39 — Wed, 28 Jun 2023 09:22:32 GMT

I'm guessing you're using Windows Mail or Windows Live Mail. There's a regularly reported problem with these apps following a Windows update of some sort. Until Microsoft get round to fixing it, try a different email app or client, such as Outlook or Thunderbird, or,you can an still access your email by logging in via sky.com using your browser.

Re: Unreadable emails in my Sky inbox

FrankC — Wed, 28 Jun 2023 09:15:56 GMT

I will give Outlook a go. Some unreadable emails actually right themselves when I select forward and then discard the forwarded email immediately. Thanks for your help. Cheers

Re: Unreadable emails in my Sky inbox

FrankC — Fri, 30 Jun 2023 08:43:41 GMT

Thanks Mark39. I changed from Windows Mail to Outlook and all is fine now. Cheers!